Efficient logistics operations are essential to ensure that imported goods reach their destination without a hitch. In the e-commerce sector, where deadlines and speed are crucial, every stage of the process requires precise planning. Our E-Commerce Solutions team at Stock Logistic is on hand to answer customers’ queries, explain procedures and provide all the information needed to understand every stage of the import process, from requesting a quote to the final delivery of the goods.

Preparing a quotation: the starting point

Every transaction begins with a quotation, a quote tailored to the shipment’s specifications. To draw this up, it is necessary to know the type of goods, their weight, volume, number of packages, origin and destination. It is also essential to identify the HS Code – the international code that classifies products for customs purposes – and the Incoterms, which are rules setting out the responsibilities and costs borne by the buyer and seller. Having this information from the outset allows costs to be calculated more accurately, potential issues to be anticipated and the import process to be planned efficiently.

Transport management and customs clearance

Once the quotation has been accepted, the organisation of the transport begins by making a booking with the shipping line to reserve space. Next, the draft Bill of Lading (BL) – an essential document setting out the details and conditions of the sea transport – is reviewed before its final issue. When the goods arrive, customs clearance is handled. This can follow three procedures: green, with no further checks; orange, with a documentary check; or red, with a physical inspection. Proper coordination of these procedures, together with the management of the relevant invoicing, is crucial to avoiding delays and speeding up the availability of the cargo.

Release of the goods and final delivery

Once customs formalities have been completed, it is time to arrange delivery. At this stage, the documentary release of the goods is essential. This can be done via Telex Release, a procedure that allows delivery to be authorised without presenting the physical originals of the bill of lading, where applicable. The unloading arrangements, transport conditions and palletising and labelling requirements must also be finalised. The latter are particularly important in e-commerce distribution centres. Proper planning facilitates the receipt of goods and avoids additional costs or delays.

Stock Logistic, specialised solutions for a growing sector: e-commerce

At Stock Logistic, we have our own department specialising in e-commerce logistics. We offer comprehensive management of the various stages of the import process, with a particular focus on shipments from China and other asian markets. Furthermore, we coordinate deliveries to third-party warehouses, Amazon fulfilment centres, business premises and private addresses, tailoring our services to the requirements of each destination or customer.